SMS Messaging & Consent
down? Account Verification · one-time passcodes only
What messages we send
down? sends SMS for one purpose only: account verification. When you sign up or sign in, down? sends a one-time passcode (OTP) to verify your phone number. We send no marketing or promotional messages — verification codes only.
How users opt in (Call-to-Action)
Opt-in happens inside the down? mobile app. On the phone-number screen, the user manually types their own mobile number and taps the “Send code” button to request a one-time verification code. By tapping “Send code,” the user actively requests and consents to receive that code. There is no pre-checked box, and we use no purchased, rented, or third-party phone lists — a user only ever receives a code when they personally enter their number and tap “Send code.”
The exact consent disclosure shown to the user at that moment:
Proof of opt-in — the down? app screen showing the phone-number field, the “Send code” button, and the consent disclosure exactly as the user sees it.
Program details
- Program name: down? Account Verification.
- Message type: one-time passcodes (OTP) for login / sign-up verification — transactional only.
- Message frequency: varies — you receive a code only when you request one (typically one message per sign-in).
- Cost: message and data rates may apply.
- Opt-out: reply STOP at any time to stop receiving messages. Reply HELP for help.
- Support / contact: support@downthe.app (or visit downthe.app).
- Sample message: “Your down? verification code is 123456. Reply STOP to opt out, HELP for help. Msg & data rates may apply.”
Privacy
down? does not sell or share your mobile number or SMS consent with third parties for marketing. Friend invites are sent by you, from your own phone’s Messages app — down? does not text your friends on your behalf. Full details: Privacy Policy · Terms of Service.